{"id":9806,"date":"2019-04-20T10:13:01","date_gmt":"2019-04-20T10:13:01","guid":{"rendered":"https:\/\/computerbase.co.uk\/?page_id=9806"},"modified":"2019-04-20T11:57:13","modified_gmt":"2019-04-20T11:57:13","slug":"avast-total-care","status":"publish","type":"page","link":"https:\/\/computerbase.co.uk\/index.php\/avast-total-care\/","title":{"rendered":"Computerbase Total Care"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”]
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Computerbase Premium Tech Support<\/h2>

Get premium tech support for all your devices, anytime you need it -\r\n\r\n\r\n\"Couldn't do without this support now , great knowing you are there to remote in and fix when I need you\"\r\n- Tom B <\/span><\/p><\/div>\n\t\t\t\t\t\t\t\t<\/div> <\/span> <\/i><\/a>

<\/span> <\/div><\/div> <\/div>
<\/span> <\/div> <\/div> \n\t\t\t\t\n\t\t\t<\/div>[\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1555600891324{margin-top: 30px !important;margin-bottom: 20px !important;}”]\n

Why us?<\/h2>\n

 <\/p>\n

Our experts can help install your printer, get your Internet up and running, set up an email account, fix your PC when it crashes or freezes, uninstall programs, and more \u2014 all remotely.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\"\"<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

97% Resolution Rate<\/h3>\n

Computers, printers, emails\u2014 we can help with almost anything.[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

99% Happy customers<\/h3>\n

We do our best to keep you happy, we all want it to ‘Just work..’.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\u00a3\u00a3\u00a3\u00a3\u00a3\u00a3\u00a3<\/h3>\n

Great Value for money , no one else does what we do for less.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][pricing_table style=”default”][pricing_column highlight=”true” color=”Accent-Color” title=”Simple Fix” id=”1555503972898-0-9″ tab_id=”1555503972903-1″ price=”29″ currency_symbol=”\u00a3” highlight_reason=”Per Call” interval=”inc vat Per Session”]\n

<\/i><\/i>\n

One time call <\/i>\n

Free Diagnosis <\/i>\n

Advance Software Setup <\/i>\n

Advance Hardware Setup\u00a0 <\/i>\n

Web Browser Help and training\u00a0 <\/i>\n

Windows personalisation\u00a0 <\/i>\n[\/pricing_column][pricing_column highlight=”true” color=”Accent-Color” title=”Total Care Bronze” id=”1555503686-1-82″ tab_id=”1555503955262-3″ price=”120″ currency_symbol=”\u00a3” interval=”inc VAT Per Year” highlight_reason=”Support for 1 Year”]\n

<\/i><\/i>\n

Unlimited Calls <\/i>\n

Free Diagnosis <\/i>\n

Advance Software Setup <\/i>\n

Advance Hardware Setup\u00a0 <\/i>\n

Web Browser Help and training\u00a0 <\/i>\n

Windows personalisation\u00a0 <\/i>\n

inc <\/strong>Business Class Avast Security<\/a>\u00a0 <\/i>\n

\u00a0inc <\/strong>Livedrive Cloudbackup<\/a>\u00a0 <\/i>\n[\/pricing_column][pricing_column highlight=”true” color=”Accent-Color” title=”Total Care Silver” id=”1555592649484-0-6″ tab_id=”1555592649491-3″ price=”169″ currency_symbol=”\u00a3” interval=”inc VAT Per Year” highlight_reason=”1Yr Support with Advance Backup”]\n

<\/i><\/i>\n

Unlimited Calls <\/i>\n

Free Diagnosis <\/i>\n

Advance Software Setup <\/i>\n

Advance Hardware Setup\u00a0 <\/i>\n

Web Browser Help and training\u00a0 <\/i>\n

Windows personalisation\u00a0 <\/i>\n

inc <\/strong>Business Class Avast Security<\/a>\u00a0 <\/i>\n

\u00a0inc <\/strong>AVAST monitored Cloudbackup\u00a0 <\/i>\n[\/pricing_column][\/pricing_table][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_divider_height=”50″ shape_type=”curve_asym_2″][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color=”#f6653c” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”2\/3″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”.vc_custom_1555598829200{margin-top: 20px !important;margin-right: 20px !important;margin-bottom: 20px !important;margin-left: 20px !important;border-top-width: 20px !important;border-right-width: 20px !important;border-bottom-width: 20px !important;border-left-width: 20px !important;}”]\n

\n
\n

Call now for a free consultation<\/span><\/h2>\n

No credit card required<\/span><\/p>\n

\"\"<\/p>\n

01752 668635<\/span><\/h2>\n<\/div>\n<\/div>\n[\/vc_column_text][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/6″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”both” shape_divider_height=”100″ shape_divider_bring_to_front=”true” shape_type=”curve”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left” css=”.vc_custom_1555600752610{margin-top: 30px !important;margin-right: 20px !important;margin-bottom: 20px !important;margin-left: 20px !important;}”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/1″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

What we can help with<\/h1>\n

 <\/p>\n

Here are just a few of the most common tech issues we can help with.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”full_width_background” full_screen_row_position=”middle” bg_color=”#ffffff” scene_position=”center” text_color=”dark” text_align=”left” bottom_padding=”40″ overlay_strength=”0.3″ shape_divider_position=”bottom” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

\"\"<\/p>\n

Software setup<\/h4>\n

Missing a program (also known as software or app) on your computer? We\u2019ll install it and set it up for you.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Help and training<\/h4>\n

Not sure how to use the software installed on your device? We\u2019ll explain it step by step, simply and clearly.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Windows personalization<\/h4>\n

Is the writing too small to read? Want to change your background image or colors? We can do that for you!<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Internet and network setup<\/h4>\n

Has your Internet stopped working? We\u2019ll find out why and fix any issues, so you can email and browse freely.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Web browser help<\/h4>\n

To access the Internet, you need a browser. We\u2019ll help you install one and even teach you how to use it.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Email configuration<\/h4>\n

Need to get started with email? We\u2019ll help you create an email account, so you can send and receive messages<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” text_align=”left”][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Virus and malware removal<\/h4>\n

Malicious software (malware) can break your computer. We\u2019ll remove it, so your PC and personal files stay safe.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Printers and scanners<\/h4>\n

Plugging them in isn\u2019t enough. We\u2019ll help you get your printer or scanner up and running.<\/p>\n[\/vc_column_text][\/vc_column_inner][vc_column_inner column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_shadow=”none” column_border_radius=”none” column_link_target=”_self” width=”1\/3″ tablet_width_inherit=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\"\"<\/p>\n

Help with mobile devices<\/h4>\n

Need help with your mobile or tablet? We can teach you how to use it, or help set it up and protect it from viruses<\/a>.<\/p>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/1″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][vc_column_text]\n

FAQ<\/h1>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” scene_position=”center” text_color=”dark” text_align=”left” overlay_strength=”0.3″ shape_divider_position=”bottom”][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/4″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”][\/vc_column][vc_column column_padding=”no-extra-padding” column_padding_position=”all” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_link_target=”_self” column_shadow=”none” column_border_radius=”none” width=”1\/2″ tablet_width_inherit=”default” tablet_text_alignment=”default” phone_text_alignment=”default” column_border_width=”none” column_border_style=”solid”]

<\/i>What is Computerbase Premium Tech Support?<\/a><\/h3>
[vc_column_text]Computerbase Premium Tech Support is a paid technical support service providing you\u00a0 support for all of your computer and most software issues. We have multiple support plan options that will connect you directly with our trained and skilled technical experts who are here to keep your technology up and running \u2013 and protected.[\/vc_column_text]<\/div><\/div>

<\/i>What are the benefits of an Computerbase Premium Tech Support subscription<\/a><\/h3>
[vc_column_text]Trustworthy and capable technical support can be hard to find, expensive, and inconvenient. Problems with your computer(s), smart devices, and security are also growing increasingly complex. Keeping your devices working and secure can be very challenging. Computerbase Tech Support experts have the advanced knowledge and skills required to keep your devices secure and running smoothly.<\/span>[\/vc_column_text]<\/div><\/div>

<\/i>How will you fix the problem on my computer?<\/a><\/h3>
[vc_column_text]\n

With your permission, our technical experts can remotely access your computer and address your concerns securely and from the convenience of your home or office. Our technicians can solve most issues remotely.<\/span><\/p>\n[\/vc_column_text]<\/div><\/div>

<\/i>My problem is my internet connection; remote access will not be possible, so how will you fix it?<\/a><\/h3>
[vc_column_text]Our technicians are experts when it comes to network and internet issues so we can guide you to help reset your connection\u00a0 Provided that your internet service and equipment is restored, we can work together to properly diagnose the issue and apply the necessary remedy. <\/span>[\/vc_column_text]<\/div><\/div>

<\/i>I purchased a one-time fix but my problem reoccurred after few days, will I be charged again for further assistance?<\/a><\/h3>
[vc_column_text]Our Simple Fix subscriptions have a 1 day resolution guarantee if an issue reoccurs within this period. If you\u2019re continuing to experience issues, give us a call and we\u2019ll look into it again for you . If you have an subscription we will do our best to solve remotely or you can bring your PC or Laptop into our workshop for further diagnosis.
\n<\/span>[\/vc_column_text]<\/div><\/div>

<\/i>I have an existing Premium Tech Support subscription for my old PC and I replaced it with a new one, will it still be covered?<\/a><\/h3>
[vc_column_text]Our Bronze, Silver and Gold subscriptions allow transfer to a replacement PC so yes, your new PC will be covered by Computerbase Premium Tech Support. Please advise us if you do change as we will need to install the Antivirus Software for you.<\/span>[\/vc_column_text]<\/div><\/div>

<\/i>What Operating Systems do you support?<\/a><\/h3>
[vc_column_text]Supported<\/span><\/b><\/p>\n
    \n
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