What, when, why: How we handle your data and privacy.<\/span><\/b><\/p>\n We know these policies can be dull and boring, so we\u2019ve created it in plain english to make it easy to understand, transparent and accessible to everyone, while ensuring we\u2019re in line with the latest GDPR Regulations.<\/span><\/p>\n If you have any questions about the way we handle data, please don\u2019t hesitate to <\/span>get in touch<\/span><\/a> with our lovely team and we\u2019ll be happy to answer any queries you have.<\/span><\/p>\n As part of trying to make this Policy Page as simple as possible we have answered the most common data regulation questions one by one below.<\/span><\/p>\n What data is being collected?<\/span><\/b><\/p>\n We collect the following information when you create an account on Computerbase\u2019s site:<\/span><\/p>\n Who is collecting my data?<\/span><\/b><\/p>\n Any information collected on the Computerbase website stays at Computerbase, we don\u2019t share your personal data with any of our partners or vendors, no matter how nicely they ask.<\/span><\/p>\n How is it being collected?<\/span><\/b><\/p>\n We use forms on our website to collect information we need to provide our service and products. We also use cookies to track things like how many visitors we get on our website and which type of device you are viewing our website on.<\/span><\/p>\n Why is it being collected?<\/span><\/b><\/p>\n Personal information that is collected with creating an account allows Computerbase to deliver your system to you, and also allows our internal team to improve and develop our website to best suit our users.<\/span><\/p>\n Cookies allow us to tailor your browsing experience based on your device size and device settings. We also use Google Analytics to track users on our website. This data allows us to see what pages people are spending lots of time on and what pages people are leaving quickly, meaning we can create more of what is working, and less of the content you are finding boring (not that we would ever call ourselves boring!).<\/span><\/p>\n How will it be used?<\/span><\/b><\/p>\n From time to time we may send you an email to advertise our services or products. We send on average one marketing email every 4 months. You can opt out of these emails at anytime by clicking unsubsubscribe at the bottom of the emails, or by emailing us on support@computerbase.co.uk<\/a>and asking us to remove you from our mailing list.<\/span><\/p>\n Who will it be shared with?<\/span><\/b><\/p>\n The only time your data is passed to anyone is when you chose to pay by credit card, finance or PayPal. At this point, your name and address as well as the value of the system you are buying is passed directly to First Data or PayPal\u2019s secure payment portal. This data is used for fraud protection and payment processing, it is not retained by these companies for marketing purposes and they act as our trusted payment partners. We do not share your data with any third parties or partners unless you have given us permission to do so, for example in a competition or give-away.<\/span><\/p>\n What will be the effect of this on the individuals concerned?<\/span><\/b><\/p>\n Computerbase is an ethical company and we are proactively doing all we can to give your data the respect it deserves and keeping it safe. Your data is used to help us make your shopping experience more tailored to your needs, understand where our customers are finding, and understand customer browsing patterns throughout our website.<\/span><\/p>\n How long does Computerbase keep data?<\/span><\/b><\/p>\n When you create an account we will keep your account open as long as we can. You can choose to delete your account at any time by contacting our web team and requesting your account to be removed on support@computerbase.co.uk<\/a><\/span><\/p>\n Is the intended use likely to cause individuals to object or complain?<\/span><\/b><\/p>\n We have done all we can to make our handling of your data as simple and straightforward as possible. We can think of no reason for any of our valued customers or clients to object to the way we handle their data.<\/span><\/p>\n Has Computerbase appointed a Data Protection Officer (DPO)?<\/span><\/b><\/p>\n Yes, John Dollery looks after all things data and GDPR at Computerbase. If you have any questions to do with this policy or anything in connection with data handling he can be reached on <\/span>johnd@computerbase.co.uk<\/span><\/a> or 01752 668635<\/span><\/p>\n Have we done something wrong?<\/span><\/b><\/p>\n All of our customers and clients have a right to raise a complaint to the ICO (Information Commissioner’s Office). If you think that there is a problem with the way we have handled your data, please visit: <\/span>https:\/\/ico.org.uk\/<\/span><\/a>.<\/span><\/p>\n\n